Without a doubt, the customer service of the distributor behind Warhammer 40,000: Conquest magazine is the worst I’ve encountered in a long time. It took them two months to answer my cancellation request email(s), and they have yet to answer emails about an “outstanding balance” they claim I have, even though I was fully paid up. I think it’s related to a delivery I received after they cancelled my subscription, so I’ve sent those issues back to them – at cost to myself. Fingers crossed that resolves it, because getting hold of anyone seems near to impossible.